The Dispositional Attribution of Customer Satisfaction through the Juxtaposition of QFD Aand Servqual in Service Industry Design
Publisher: Edp Sciences
E-ISSN: 2261-236x|135|issue|00034-00034
ISSN: 2261-236x
Source: MATEC Web of conference, Vol.135, Iss.issue, 2017-11, pp. : 00034-00034
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Abstract