Assesing the Electronic Service Quality using E-S-Qual and Importance Performance Analysis Combined Method

Publisher: Edp Sciences

E-ISSN: 2261-2424|49|issue|01014-01014

ISSN: 2261-2424

Source: SHS Web of Conferences, Vol.49, Iss.issue, 2018-10, pp. : 01014-01014

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Abstract