Significance of Qualitative Factors for a Deeper Understanding of Service Productivity

Publisher： IGI Global_journal

E-ISSN： 1947-9603|4|2|46-59

ISSN： 1947-959x

Source： International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), Vol.4, Iss.2, 2013-04, pp. : 46-59

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