Developing a Customer Knowledge Management Maturity Model (CKMMM)

Publisher: Common Ground Publishing

E-ISSN: 1447-9575|8|9|153-166

ISSN: 1447-9524

Source: The International Journal of Knowledge, Culture, and Change Management: Annual Review, Vol.8, Iss.9, 2008-01, pp. : 153-166

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract