How Social Media Is Changing Crisis Communication Strategies: Evidence from the Updated Literature

Publisher: John Wiley & Sons Inc

E-ISSN: 1468-5973|26|1|58-68

ISSN: 0966-0879

Source: JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT, Vol.26, Iss.1, 2018-03, pp. : 58-68

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Abstract