Managing to Serve, Learning from Catering & Allied - Sally Heavens, John Child and Marc Vestringhe; RH Business Book, Cambridge, 2002, 176pp., price £15.00 (£10.00 for academic institutions and HCIMA members), ISBN 1-900592-38X

Author： Slattery P.  

Publisher： Elsevier

ISSN： 0278-4319

Source： International Journal of Hospitality Management, Vol.22, Iss.4, 2003-12, pp. : 469-472

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