“Developing a taxonomy of usability user types”- a managerial approach to applying new user research methods for R&D in the telecommunications industry

Author： Dörflinger Tim   Henke Katja   Buchwald Markus  

Publisher： Westburn Publishers Ltd

ISSN： 1469-347X

Source： The Marketing Review, Vol.8, Iss.4, 2008-12, pp. : 343-357

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