Dimensions of hospital service quality: a critical review: Perspective of patients from global studies

Author： Pai Yogesh P.   Chary Satyanarayana T.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0952-6862

Source： International Journal of Health Care Quality Assurance, Vol.26, Iss.4, 2013-04, pp. : 308-340

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