Quality management in a healthcare organisation: a case of South Indian hospital

Author: Manjunath Usha   Metri Bhimaraya A.   Ramachandran Shalini  

Publisher: Emerald Group Publishing Ltd

ISSN: 0954-478X

Source: The TQM Magazine, Vol.19, Iss.2, 2007-03, pp. : 129-139

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Abstract