Service quality--developing a service quality index in the provision of commercial bus contracts

By Hensher D.A.   Stopher P.   Bullock P.  

Transportation Research Part A: Policy and Practice, Vol. 37, Iss. 6, 2003-07 ,pp. : 499-517

Elsevier

Access to resources Recommend Favorite

Performance-based quality contracts for the bus sector: delivering social and commercial value for money

By Hensher D.A.   Houghton E.  

Transportation Research Part B: Methodological, Vol. 38, Iss. 2, 2004-02 ,pp. : 123-146

Elsevier

Access to resources Recommend Favorite

Entry deterrence and quality provision in the local bus market

By Van Der Veer Jan Peter  

Transport Reviews, Vol. 22, Iss. 3, 2002-07 ,pp. : 247-265

Routledge Ltd

Access to resources Recommend Favorite

Service unreliability and bus subsidy

By Tisato P.  

Transportation Research Part A: Policy and Practice, Vol. 32, Iss. 6, 1998-08 ,pp. : 423-436

Elsevier

Access to resources Recommend Favorite

Performance-based logistics: a portfolio for contracting military supply

By Glas Andreas   Hofmann Erik   Eßig Michael  

International Journal of Physical Distribution & Logistics Management, Vol. 43, Iss. 2, 2013-03 ,pp. : 97-115

Emerald Group Publishing Ltd

Access to resources Recommend Favorite