Identifying and ranking critical success factors of customer experience in banks: An analytic hierarchy process (AHP) approach

By Garg Ruchi   Rahman Zillur   Qureshi M.N.   Kumar Ishwar  

Journal of Modelling in Management, Vol. 7, Iss. 2, 2012-06 ,pp. : 201-220

Emerald Group Publishing Ltd

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A procedure model for process oriented e-government projects

By Becker Joerg   Algermissen Lars   Niehaves Björn  

Business Process Management Journal, Vol. 12, Iss. 1, 2006-01 ,pp. : 61-75

Emerald Group Publishing Ltd

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A path analytic study of the attitude toward e-government in Lebanon

By Charbaji Abdulrazzak   Mikdashi Tarik  

Corporate Governance: The Int J of Effective Board Performance, Vol. 3, Iss. 1, 2003-03 ,pp. : 76-82

Emerald Group Publishing Ltd

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Developing measurements of intellectual capital in the e-learning platform industry by the analytic hierarchy process

By Liu Chung-Chu  

International Journal of Innovation and Learning, Vol. 3, Iss. 4, 2006-04 ,pp. : 374-386

Inderscience Publishers

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The analytic hierarchy process and analytic network process: an overview of applications

By Sipahi Seyhan   Timor Mehpare  

Management Decision, Vol. 48, Iss. 5, 2010-06 ,pp. : 775-808

Emerald Group Publishing Ltd

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