William K. Balzer: Lean higher education: increasing the value and performance of university processes: Productivity Press, NY, USA, 2010, pp. 1-312

Author: Bozkus Kivanc  

Publisher: Springer Publishing Company

ISSN: 0018-1560

Source: Higher Education, Vol.62, Iss.2, 2011-08, pp. : 257-258

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