Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem - edited by Kwasi Sarkodie-Mensah. Binghamton, NY: Haworth Information Press, 2002. 303p. $69.95 (hardcover). (Published simultaneously as The Reference Librarian, nos.75/76). ISBN 0-7890-1730-X

Author： Ursin L.A.  

Publisher： Elsevier

ISSN： 0099-1333

Source： The Journal of Academic Librarianship, Vol.29, Iss.2, 2003-02, pp. : 123-123

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