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International Journal of Quality & Reliability Management, Vol. 18, Iss. 3, 2001-03 ,pp. : 336-359

Emerald Group Publishing Ltd

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Assessing the differences in total quality management in implementation: Behaviour of the Australian manufacturing industry

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Total Quality Management, Vol. 9, Iss. 8, 1998-12 ,pp. : 741-751

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A case study of a quality system implementation in a small manufacturing firm

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The Implementation of Total Quality Management in Small and Medium-sized Manufacturing Companies

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