Improving Customer Experience Using Web Services

By Stevens T   May A  

BT Technology Journal, Vol. 22, Iss. 1, 2004-01 ,pp. : 63-71

Springer Publishing Company

Access to resources Recommend Favorite

Success of retail in India: the customer experience management scenario

By Baskaran Kamaladevi  

International Journal of Electronic Marketing and Retailing, Vol. 4, Iss. 2-3, 2011-10 ,pp. : 206-223

Inderscience Publishers

Access to resources Recommend Favorite

ShoppingGarden — Improving the Customer Experience with On-Line Catalogues

By Tateson R   Bonsma E  

BT Technology Journal, Vol. 21, Iss. 4, 2003-10 ,pp. : 84-91

Springer Publishing Company

Access to resources Recommend Favorite

Online Community Experience (OCE) and its impact on customer attitudes: an exploratory study

By Nambisan Priya   Watt James  

International Journal of Electronic Marketing and Retailing, Vol. 2, Iss. 2, 2008-08 ,pp. : 150-175

Inderscience Publishers

Access to resources Recommend Favorite

The Future of Customer Contact

By Millard N.   Coe T.   Gardner M.   Gower A.   Hole L.   Crowle S.  

BT Technology Journal, Vol. 18, Iss. 1, 2000-01 ,pp. : 51-52

Springer Publishing Company

Access to resources Recommend Favorite