Do we need quality of service in the customer environment?

Author: Galbraith R.   Turnbull J.   Dearnaley R.   Hart J.   Nolde K.  

Publisher: Springer Publishing Company

ISSN: 1358-3948

Source: BT Technology Journal, Vol.23, Iss.2, 2005-04, pp. : 146-159

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Abstract