Absence of TQM across the fuel supply chain: quality failure-associated costs

Author： Liapis Nikolaos   Theodorou Dimitrios   Zannikos Fanourios  

Publisher： Routledge Ltd

ISSN： 1478-3363

Source： Total Quality Management & Business Excellence, Vol.24, Iss.3-4, 2013-04, pp. : 452-461

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