Usability in online shops: scale construction, validation and the influence on the buyers' intention and decision

Author: KONRADT UDO   WANDKE HARTMUT   BALAZS BJÖRN   CHRISTOPHERSEN TIMO  

Publisher: Taylor & Francis Ltd

ISSN: 1362-3001

Source: Behaviour and Information Technology, Vol.22, Iss.3, 2003-05, pp. : 165-174

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Abstract