Making your online voice loud: the critical role of WOM information

Author: Huang Minxue   Cai Fengyan   Tsang Alex S.L.   Zhou Nan  

Publisher: Emerald Group Publishing Ltd

ISSN: 0309-0566

Source: European Journal of Marketing, Vol.45, Iss.7-8, 2011-07, pp. : 1277-1297

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Abstract