An empirical analysis of critical factors of TQM: A proposed tool for self‐assessment and benchmarking purposes

Author: Thiagarajan T   Zairi M  

Publisher: Emerald Group Publishing Ltd

ISSN: 1463-5771

Source: Benchmarking: An International Journal, Vol.5, Iss.4, 1998-04, pp. : 291-303

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract