Author: Romero-Hernández Omar Morhan Miguel de Lascurain Negrón David Muñoz Hernández Sergio Romero Medina David G. Muñoz Brun Arturo A. Palacios Suberbie Manuel A. Oneto Silveira Jose E. Detta
Publisher: Emerald Group Publishing Ltd
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.14, Iss.3, 2008-06, pp. : 419-431
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Abstract