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Author: McAdam Rodney O'Hare Cormac
Publisher: Emerald Group Publishing Ltd
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.4, Iss.3, 1998-03, pp. : 226-240
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By Koksal Gulser Jr. William A. Smith Fathi Yahya Lu Jye-Chyi McGregor Ralph
International Journal of Technology Management, Vol. 16, Iss. 4-5, 1998-07 ,pp. :