A quality management system application to investigate and troubleshoot process failures: A case study of BC cancer agency

Author： Balasundaram Mirunali Tsai Miranda Clarke Amanda Leung Didi Munro Sarah Wagner Susan Mayo Michael Moore Richard Holt Robert

Publisher： Emerald Group Publishing Ltd

ISSN： 1477-7274

Source： Clinical Governance: An International Journal, Vol.15, Iss.2, 2010-01, pp. : 102-112

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