Creating and managing the e-supply chain at UPS Worldwide Logistics

Author:  

Publisher: Emerald Group Publishing Ltd

ISSN: 0258-0543

Source: Strategic Direction, Vol.18, Iss.2, 2002-02, pp. : 5-7

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Abstract

In the highly competitive business of supply-chain management, one logistics company has escaped the commodity trap. Instead of supplying traditional transport and warehousing services, it now offers expanded services with higher value added. It is an example of how logistics companies can move forward by creating and managing the e-supply chain. With its origins in express and physical logistics services, UPS Worldwide Logistics is now reckoned to be a global leader in the development and implementation of fourth-party logistics service provider (4PL) business models. As a 4PL, the company uses information communication technology (ICT) in the client's supply chain to add greater value and to help create e-supply chains.