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Author: Miguel P.A. Cauchick Morini C. Pires S.R.I.
Publisher: Emerald Group Publishing Ltd
ISSN: 0954-478X
Source: The TQM Magazine, Vol.16, Iss.3, 2004-06, pp. : 186-193
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
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