Author： Tanner Hans R Schuh Günther Müller Mathias Tockenbürger Lüder
Publisher： Emerald Group Publishing Ltd
ISSN： 1352-7592
Source： Team Performance Management, Vol.4, Iss.4, 1998-04, pp. : 177-185
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Abstract
Surveys show that the results of top-down oriented Business Process Reengineering projects often are to be questioned because of implementation problems due to internal resistance to change. Bottom-up oriented Continuous Improvement projects on the other hand experience typically a lack of strategic orientation and do not necessarily improve the enterprise process system as a whole. The MOTION (MOdel for Transforming, Identifying and OptimiziNg core processes) approach developed in a European Union project provides a method to combine the strengths of the top-down approach of business process reengineering with the advantages of the bottom-up oriented continuous improvement process to create well balanced processes to meet customer requirements. The MOTION guidelines were developed by a consortium of European industrial companies and universities.
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