Abstract
Purpose. To assess the satisfaction of the families treated at the Sonrisa Clinic in Hastings, Nebraska.Methods. A sample of 101 Hispanic children ranging from the ages of 3 to 16 was seen by the dental hygiene students at Central Community College in Hastings, Nebraska, for free dental services. This program included 15 dental hygiene students, two dentists, and three translators. The goal was to provide underprivileged minority families preventive and restorative care and instruction. Each family received a questionnaire at the end of their treatment to express their overall impression of the Sonrisa Clinic. A total of 27 surveys were received and analyzed.Results. Of the families responding, 96% were satisfied with the times the clinics were held. Ninety-three percent of these responding families were satisfied with the location and did not have trouble with transportation to the clinic site, and 96% were satisfied with the study materials provided. One hundred percent of the responding families were satisfied with the explanation of procedures, availability of interpreters, educational videos, and solving all dental needs. Lastly, all families (100%) said they would recommend the program to their families and friends.Conclusion. Overall, most families were satisfied with all aspects of the Sonrisa Clinic. Future clinics should continue to provide satisfaction questionnaires in order to evaluate the experiences of the families involved.
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