The antecedents of travellers' e-satisfaction and intention to buy airline tickets online: A conceptual model

Author: Bukhari Saleh Mohamed Fadel   Ghoneim Ahmad   Dennis Charles   Jamjoom Bothina  

Publisher: Emerald Group Publishing Ltd

ISSN: 1741-0398

Source: Journal of Enterprise Information Management, Vol.26, Iss.6, 2013-10, pp. : 624-641

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Abstract