The moderating effects of service solution characteristics on competitive advantage

Author： Xin Yan   Chai Kah-Hin   Ojanen Ville   Brombacher Aarnout  

Publisher： Routledge Ltd

ISSN： 0264-2069

Source： The Service Industries Journal, Vol.33, Iss.15-16, 2013-12, pp. : 1633-1658

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