Revitalizing TQM efforts: a self-reflective diagnosis based on the theory of constraints

Author： Simatupang T.M.   Hurley S.F.   Evans A.N.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0025-1747

Source： Management Decision, Vol.35, Iss.10, 1997-12, pp. : 746-752

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