How does a dandelion seed from overseas root and thrive?: The successful implementation of TQM in Hainan University Library

Author: Zhan Changzhi   Zhang Hongxia  

Publisher: Emerald Group Publishing Ltd

ISSN: 0143-5124

Source: Library Management, Vol.27, Iss.6-7, 2006-07, pp. : 344-353

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Abstract