The effects of ISO 9001 on firms' productive efficiency

Author: Tzelepis Dimitris   Tsekouras Kostas   Skuras Dimitris   Dimara Efthalia  

Publisher: Emerald Group Publishing Ltd

ISSN: 0144-3577

Source: International Journal of Operations & Production Management, Vol.26, Iss.10, 2006-10, pp. : 1146-1165

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Abstract