

Author: LaForge Mary C. Grove Stephen J. Stone Louis H.
Publisher: Emerald Group Publishing Ltd
ISSN: 0263-4503
Source: Marketing Intelligence & Planning, Vol.20, Iss.3, 2002-06, pp. : 168-173
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Abstract
This paper introduces a training technique that is designed to improve salespersons' selling skills through introspection and discovery of success drivers and inhibitors. We present the technique and the theoretical foundations that support it. We also discuss how the technique may be implemented and provide a case example to demonstrate the application of the training mechanism.
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