Self-assessment: A study of progress in Europe’s leading organizations in quality management practices

Author: van der Wiele A   Williams A.R.T.   Dale B.G.   Carter G   Kolb F   Luzon D.M.   Schmidt A   Wallace M  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.13, Iss.1, 1996-01, pp. : 84-104

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Abstract