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Emerald Group Publishing Ltd

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Organisational performance and innovation in the context of a total quality management philosophy: an empirical investigation

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Total Quality Management & Business Excellence, Vol. 25, Iss. 9-10, 2014-08 ,pp. : 1141-1155

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The effects of total quality management and organisational learning on business performance: evidence from Taiwanese insurance industries

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Total Quality Management & Business Excellence, Vol. 25, Iss. 9-10, 2014-08 ,pp. : 1072-1087

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The relationships between organizational culture, total quality management practices and operational performance

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