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Author: Graves Samuel B Murphy David C Ringuest Jeffrey L
Publisher: Emerald Group Publishing Ltd
ISSN: 0265-671X
Source: International Journal of Quality & Reliability Management, Vol.16, Iss.4, 1999-04, pp. : 362-370
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Managerial Law, Vol. 42, Iss. 4-5, 2000-04 ,pp. :