Author： Tam C.M. Deng Z.M. Zeng S.X. Ho C.S.
Publisher： Emerald Group Publishing Ltd
ISSN： 0265-671X
Source： International Journal of Quality & Reliability Management, Vol.17, Iss.4-5, 2000-04, pp. : 467-478
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By Tam C.M. Deng Z.M. Zeng S.X. Ho C.S.
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