Empirical investigation of the hard and soft criteria of TQM in ISO 9001 certified small and medium-sized enterprises

Author： Lewis Winston G.   Pun Kit Fai   Lalla Terrence R.M.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0265-671X

Source： International Journal of Quality & Reliability Management, Vol.23, Iss.8, 2006-10, pp. : 964-985

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

ISO 9001 and standardised logistics management: an empirical analysis in Spanish small and medium-sized enterprises

By Muñuzuri Jesús  

Total Quality Management & Business Excellence, Vol. 24, Iss. 3-4, 2013-04 ,pp. : 479-495

Routledge Ltd

Access to resources Recommend Favorite

Exploring soft versus hard factors for TQM implementation in small and medium-sized enterprises

By Lewis W.G.   Pun K.F.   Lalla T.R.M.  

International Journal of Productivity and Performance Management, Vol. 55, Iss. 7, 2006-10 ,pp. : 539-554

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

ISO 9000 as a route to TQM in small to medium-sized enterprises: snake or ladder?

By Williams Nathan  

The TQM Magazine, Vol. 9, Iss. 1, 1997-01 ,pp. : 8-13

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

ISO 9000 series experiences in small and medium-sized enterprises

By Wiele Ton Van Der   Brown Alan  

Total Quality Management, Vol. 8, Iss. 2-3, 1997-06 ,pp. : 300-304

Routledge Ltd

Access to resources Recommend Favorite

Training in small- and medium-sized enterprises

By Vinten Gerald  

Industrial and Commercial Training, Vol. 32, Iss. 1, 2000-01 ,pp. : 9-14

Emerald Group Publishing Ltd

Access to resources Recommend Favorite