The implementation and performance outcomes of ISO 9000 in service organizations: An empirical taxonomy

Author： Lee Peter K.C. To W.M. Yu Billy T.W.

ISSN： 0265-671X

Source： International Journal of Quality & Reliability Management, Vol.26, Iss.7, 2009-07, pp. : 646-662

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

The benefits of the implementation of the ISO 9000 standard: empirical research in 288 Spanish companies

By Casadesús Martí Giménez Gerusa

The TQM Magazine, Vol. 12, Iss. 6, 2000-06 ,pp. : 432-441

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Implementation philosophy: ISO 9000 versus QS 9000

By Beecroft G. Dennis

Total Quality Management, Vol. 8, Iss. 2-3, 1997-06 ,pp. : 83-87

Routledge Ltd

Access to resources Recommend Favorite

The implementation of an ISO 9000 quality system

By Yahya Salleh Goh Wee-Keat

International Journal of Quality & Reliability Management, Vol. 18, Iss. 9, 2001-10 ,pp. : 941-966

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Impact of ISO 9000 implementation on the organisation

By Srivastav Avinash Kumar

International Journal of Quality & Reliability Management, Vol. 27, Iss. 4, 2010-04 ,pp. : 438-450

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

ISO 9000 implementation in Turkish industry

By Erel Erdal Ghosh Jay B

International Journal of Operations & Production Management, Vol. 17, Iss. 12, 1997-12 ,pp. : 1233-1246

Emerald Group Publishing Ltd

Access to resources Recommend Favorite