ISO 9000 certification and the bottom line: a comparative study of the profitability of Basque region companies

Author： Heras Iñaki   Casadesús Martí   Dick Gavin P.M.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0268-6902

Source： Managerial Auditing Journal, Vol.17, Iss.1-2, 2002-01, pp. : 72-78

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