Cybernetics and service-craft: language for behavior-focused design

Author: Dubberly Hugh   Pangaro Paul  

Publisher: Emerald Group Publishing Ltd

ISSN: 0368-492X

Source: Kybernetes: The International Journal of Systems & Cybernetics, Vol.36, Iss.9-10, 2007-10, pp. : 1301-1317

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Abstract