Benchmarking and performance measurement in public sectors

Author： Kouzmin Alexander   ffler Elke Lö   Klages Helmut   Korac-Kakabadse Nada  

Publisher： Emerald Group Publishing Ltd

ISSN： 0951-3558

Source： International Journal of Public Sector Management, Vol.12, Iss.2, 1999-02, pp. : 121-144

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Service quality performance measurement in public/private sectors

By Black Stewart   Briggs Senga   Keogh William  

Managerial Auditing Journal, Vol. 16, Iss. 7, 2001-08 ,pp. : 400-405

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Using routine data for benchmarking and performance measurement of public hospitals in New Zealand

By Stevanovic Vladimir   Feek Colin   Kay Rebecca  

Benchmarking: An International Journal, Vol. 12, Iss. 6, 2005-01 ,pp. : 498-507

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Benchmarking JIT: An analysis of JIT implementations in the manufacturing service and public sectors

By Yasin Mahmoud M   Wafa Marwan   Small Michael H  

Benchmarking: An International Journal, Vol. 11, Iss. 1, 2004-01 ,pp. : 74-92

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Benchmarking best-practice performance measurement within companies

By Sinclair David   Zairi Mohamed  

Benchmarking: An International Journal, Vol. 2, Iss. 3, 1995-03 ,pp. : 53-71

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Developing a performance measurement audit template ‐ a benchmarking study

By Bauer J.   Tanner S.J.   Neely A.  

Measuring Business Excellence, Vol. 8, Iss. 4, 2004-12 ,pp. : 17-25

Emerald Group Publishing Ltd

Access to resources Recommend Favorite