An analysis of customer satisfaction in a higher education context

Author: Munteanu Corneliu   Ceobanu Ciprian   Bobâlca Claudia   Anton Oana  

Publisher: Emerald Group Publishing Ltd

ISSN: 0951-3558

Source: International Journal of Public Sector Management, Vol.23, Iss.2, 2010-01, pp. : 124-140

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Abstract