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Emerald Group Publishing Ltd

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Outpatient satisfaction and quality of health care in North Indian medical institute

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International Journal of Health Care Quality Assurance, Vol. 25, Iss. 8, 2012-09 ,pp. : 682-697

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Quality of health care and patient satisfaction: An exploratory investigation of the 5Qs model at Turkey

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Clinical Governance: An International Journal, Vol. 15, Iss. 2, 2010-01 ,pp. : 92-101

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Quality management and employee commitment: Illustrated with examples from Dutch health care

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International Journal of Health Care Quality Assurance, Vol. 18, Iss. 1, 2005-01 ,pp. : 32-40

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Quality management and employee commitment illustrated with examples from Dutch health care

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