An ISO 9001 quality management system in a hospital: Bureaucracy or just benefits?

Author： Heuvel Jaap van den Koning Lida Bogers Ad J.J.C. Berg Marc Dijen Monique E.M. van

ISSN： 0952-6862

Source： International Journal of Health Care Quality Assurance, Vol.18, Iss.5, 2005-08, pp. : 361-369

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