Patients' complaints at a large psychiatric hospital: can they lead to better patient services?

Author： Haw Camilla   Collyer Jeanette   Sugarman Philip  

Publisher： Emerald Group Publishing Ltd

ISSN： 0952-6862

Source： International Journal of Health Care Quality Assurance, Vol.23, Iss.4, 2010-01, pp. : 400-409

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