The effect of customer card programs: A comparative study in Singapore and The Netherlands

Author： Noordhoff Corine Pauwels Pieter Odekerken-Schröder Gaby

ISSN： 0956-4233

Source： International Journal of Service Industry Management, Vol.15, Iss.4, 2004-04, pp. : 351-364

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Business reporting on the internet in Malaysia and Singapore: A comparative study

By Khadaroo M. Iqbal

Corporate Communications: An International Journal, Vol. 10, Iss. 1, 2005-03 ,pp. : 58-68

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The impact of stress on customer service representatives: a comparative study

By Gignac Ann Appelbaum Steven H

The Journal of Workplace Learning, Vol. 9, Iss. 1, 1997-01 ,pp. : 20-33

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Talent Management in the Public Sector: A comparative study of Singapore, Malaysia, and Thailand

Public Management Review, Vol. 15, Iss. 8, 2013-11 ,pp. : 1185-1207

Routledge Ltd

Access to resources Recommend Favorite

HRM strategies and labour turnover in the hotel industry: A comparative study of Australia and Singapore

By Cheng Angeline Brown Alan

International Journal of Human Resource Management, Vol. 9, Iss. 1, 1998-02 ,pp. : 136-154

Routledge Ltd

Access to resources Recommend Favorite

Customer frustration in loyalty programs

By Stauss Bernd Schmidt Maxie Schoeler Andreas

International Journal of Service Industry Management, Vol. 16, Iss. 3, 2005-03 ,pp. : 229-252

Emerald Group Publishing Ltd

Access to resources Recommend Favorite