Understanding efficiencies behind logistics service providers' green offerings

By Isaksson Karin   Huge-Brodin Maria  

Management Research Review, Vol. 36, Iss. 3, 2013-03 ,pp. : 216-238

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The Importance of Logistics Efficiency to Customer Service and Firm Performance

By Tracey Michael  

The International Journal of Logistics Management, Vol. 9, Iss. 2, 1998-07 ,pp. : 65-81

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Strategising customer voice-based quality improvement for logistics service providers

By Lee Tzong-Ru   Lin Jiun-Hung   Koh S.C. Lenny  

International Journal of Value Chain Management, Vol. 1, Iss. 3, 2007-04 ,pp. : 266-280

Inderscience Publishers

Access to resources Recommend Favorite

Logistics service quality and its effects on customer satisfaction in the manufacturing companies' supply chains: Empirical evidence from Greece

By Politis Yannis   Giovanis Apostolos   Binioris Spyridon  

Journal of Modelling in Management, Vol. 9, Iss. 2, 2014-07 ,pp. : 215-237

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The impact of service offerings on service-related performance outcomes

By Gebauer Heiko   Putz Felix  

International Journal of Services Technology and Management, Vol. 8, Iss. 2-3, 2007-03 ,pp. : 123-138

Inderscience Publishers

Access to resources Recommend Favorite