Relational benefits and loyalty in retailing: an inter-sector comparison

Author： Ruiz-Molina Maria-Eugenia   Gil-Saura Irene   Berenguer-Contrí Gloria  

Publisher： Emerald Group Publishing Ltd

ISSN： 0959-0552

Source： International Journal of Retail & Distribution Management, Vol.37, Iss.6, 2009-05, pp. : 493-509

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