

Author: Worsfold Philip McCann Coral
Publisher: Emerald Group Publishing Ltd
ISSN: 0959-6119
Source: International Journal of Contemporary Hospitality Management, Vol.12, Iss.4, 2000-04, pp. : 249-255
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Abstract
This paper briefly reviews the nature of sexual harassment, the response of industry to the problem and the adverse impact that may result from sexual harassment. Data from a survey of sexual harassment experienced by hospitality students whilst on supervised work experience are reported. The reported personal consequences of sexual harassment are considered and the results discussed in relation to previous research. Particular attention is drawn to the high incidence of customer harassment; the need for additional research is identified.
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